Originally published Saturday, January 5, 2019 at 07:26p.m.

I worked as a project manager in software development for a large corporation for 22 years. With a critical system like the voter process, you never, never, never skip the step of having a dry run prior to a yearly process. This is true even if no software changes have been made.

If the software company doesn’t offer it, the customer (the county) should demand it.